Impartiality

Impartiality
‍Impartiality is a fundamental principle of Emagine Compliance’s certification services. Both our organization and our employees maintain complete independence from clients, ensuring that certification decisions are based solely on objective criteria, free from bias or prejudice. In line with requirements in ISO/IEC 17021:2015, Emagine Compliance has created an impartiality policy and review process for our certification services.

‍Policy
‍It is the policy of Emagine Compliance to have impartiality be a fundamental principle of our certification services. It is the policy of Emagine Compliance to undertake its conformity assessments impartially. Emagine Compliance will be responsible for ensuring its assessment activities are impartial. Emagine Compliance shall not allow commercial, financial or other pressures to compromise its impartiality.Both our organization and our employees shall maintain complete independence from clients, ensuring that certification decisions are based solely on objective criteria, free from bias or prejudice.

Emagine Compliance understands the importance of carrying out our activities impartially, managing conflicts of interests and ensuring objectivity. Emagine Compliance recognizes the importance of impartiality in safeguarding the credibility of our assessment processes and ensuring that our decisions are evidence based and objective.

It is the policy of Emagine Compliance to have a clear process to identify, analyze, evaluate, treat, monitor and document all potential risks related to conflict of interests. Any threats to impartiality shall be documented and Emagine Compliance will demonstrate how these risks were eliminated or minimized. If there is a relationship that poses an unacceptable threat to impartiality, then it is the policy of Emagine Compliance to not provide certification services.

The top management of Emagine Compliance is committed to ensuring the adherence of this policy and reviewing residual risks to its organization and its activities to ensure they are at acceptable levels.

It is the policy of Emagine Compliance to identify and consult with appropriate interested parties as necessary to advise on matters affecting impartiality, including openness and public perception.

It is the policy of Emagine Compliance to adhere to the following as they are seen as unacceptable activities in ensuring impartiality.

- Emagine Compliance shall not certify other certification bodies
- Emagine Compliance is a legal entity solely focused on conformity assessments and therefore shall not provide consultancy services.
- Emagine Compliance will not provide conformity assessments to any organization where it, or any personnel, has performed an internal audit function for a minimum of two years following audit completion.
- Emagine Compliance will not provide conformity assessments to any organization where it has received consultancy from an organization thatEmagine Compliance or one of its personnel has a relationship with for a minimum of two years following consultancy.
- Emagine Compliance shall not outsource audits to a consultancy organization.
- Emagine Compliance will not market or link itself to a consultancy organization.

‍Monitoring and Reviewing
‍Emagine Compliance shall exercise proper control of ownership and shall take action to deal with potential conflicts of interests that could impact our ability to be impartial. We do this through the following activities:

- Conducting conflict of interest assessments for each assessment.
- Having an internal employee disclosure and attestation process.
- Having procedures in place for mitigating identified impartiality risks.
- Having procedures in place that ensure process consistency, regardless of client.
- Regular reviewing and updating our policies and procedures.